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Can I recover a deleted account?
I deleted my dropbox account by mistake and would really like to recover it. I had an account under [removed per the Community's Guidelines]
21 Replies
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- Hi my former business account got deleted and I only realised it a month too late. Is there any way my account and data can be recovered?
- Megan
Dropbox Community Moderator
Hi codreanuflavius, thanks for clarifying!
In this case, then there's not much that we can do.
Once an account is deleted due to inactivity, the content isn't recoverable.
I hope this clarifies!
Hey! Thank you for answering. The account was deleted due to inactivity.
- Hannah
Hey codreanuflavius, thanks for reaching out to us and sorry to hear about this.
Was the account deleted due to inactivity? And was it an individual one or part of a Dropbox Business team?
Hello! Today I was trying to login to my Dropbox account, and apparently I had to sign up so I guess it got deleted. I had 50gb of data on it. Is it possible to recover it? I had important stuff back there :(. Thank you
- Mark
Super User II
It wont be possible to do that Sandile_ndawonde - once an account is deleted its permanently deleted immediateley. Business accounts that still have an account running (i.e. the owner cancels somebody within the business but still pays the licence fee) can recover for 7 days, but, after that its not possible.
Also, once an account is inactive for over 12 months it would be deleted anyway.
So, even if they didnt delete and just left it without paying the files would now be totally removed.
- Jay the account is bussines one
The account was the bussines one under the Name removed
- The account was not used for four years but with files that the organisation want to retrieve
