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Forum Discussion
Can I reset my password without access to the email as I forgot it?
i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
MT-Tester wrote:
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In the Support part I already knew that they were not useful (they seems bots).
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Hi MT-Tester,
😁😆They don't seem bots! That's a bot. 😉
MT-Tester wrote:
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I'm logged in to the Dropbox app on a mobile device.
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That's your chance to regain access to the account. 😉 Use "Connect a computer" feature in settings part of your mobile application. To work, you must have verified your account already! Follow the on screen instructions and you would be able regain access to the account. Once logged in, change your email address (here, click "Edit" next to the current email) to actual one. Now you should be able reset your password. 🙂
Hope this helps.
PS: "Computer" don't have to be a real computer! You can use any device working with supported web browser - including mobile. ✌ For better security, on device which is not your property, use private browsing mode or incognito.
