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Forum Discussion

Andrew1983's avatar
Andrew1983
New member | Level 2
6 years ago

Can I reset my password without access to the email as I forgot it?

i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
Account Settings
Simba47's avatar
Simba47
Helpful | Level 6
5 years ago

Unfortunately this did not work for me. I am so frustrated with Dropbox, I am definitely not continuing as their customer. They have no compassion and understanding for people, terrible customer service - I'm still waiting for a response from their support team. And on top of that, I had automatic billing set up - so now I will have to cancel my credit card just so I don't get charged again. 

katrinaskaar's avatar
katrinaskaar
Helpful | Level 5
5 years ago

Right, thank you! Appreciated it. I never used mobile browser, so it won't work for me either. I'm still locked out and the ticket number is useless. 

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