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Forum Discussion
Can I reset my password without access to the email as I forgot it?
i have forgotten my password and no longer have access to my email, how can i reset my password and change my email?
Lusil
Dropbox Staff
Dropbox StaffHey everyone, thanks for nudging us here.
If you don't have access to your email address, you can update both your password and email on a device you’re already signed into. You'll find more about this, here.
If you've already tried that, have a look at Walter's first post for some additional information.
If you don't have access to your email address, you can update both your password and email on a device you’re already signed into. You'll find more about this, here.
If you've already tried that, have a look at Walter's first post for some additional information.
Sooo What you're saying is that we're hopeless. Okay, thanks. Dropbox sucks.
Hi. No, that's the problem. I'm not logged in, because they logged me out. They said they expired my password, and I can't create a new one because I don't have access to that old email. I don't even think sbcglobal exists anymore. Thanks for trying to help! I appreciate you trying. Dropbox just isn't helpful.
