Can I reset my password without access to the email as I forgot it?

Hey everyone, thanks for nudging us here. 

If you don't have access to your email address, you can update both your password and email on a device you’re already signed into. You'll find more about this, here. 

If you've already tried that, have a look at Walter's first post for some additional information. 

I can't log in to other devices (or into the browser) since my password has expired and I don't have access to my email (that's linked to Dropbox) because it's blocked (it's impossible recovery it).

I'm logged in to the Dropbox app on a mobile device.

I have a security code (i hope it serves to confirm anything) and I would like to know if it is possible to send me a password reset link to another email I have.

Hi Lehamy,
Good luck with accessing your account! So far dropbox has been unhelpful but
hopefully they will rethink their security measures since more and more people are facing this issue! Please keep me posted if they help you access your account!

Hi Fulgultez,
I am curious to know if Dropbox helped you access your account and how? I am having the same problem as you did and was wondering how your got solved. So far Dropbox support has not been helpful at all with helping me even though I have receipts and proof that I paid for the account!

Dear community,
Dropbox Help center has not helped me regain access to my PRO account even though I can prove that I paid for the account, have automatic billing set up linked to an email I have access to, and have the 12 password key words. How unfair is this? I am a female entrepreneur and I’m getting crippled by a giant tech company because their security measures doesn’t make any sense. There must be a solution when you can’t access the email account associated with your Dropbox account. They won’t even transfer my files over to another account. Very disappointed with this company, looks like I’ll take my $155/year else where.

Hey Simba47; thanks for joining this topic and sorry to hear about this. 

Also, thanks for providing your ticket's ID. I just located it on our system and replied to you there.

At your earliest convenience please take a look at your inbox and we'll take it from there.

Hi @Walter, I am having the exact same problem here as @Fulguletz. Did this problem get solved? Could someone from the Dropbox team Please contact me ASAP. Thank you! My ticket number is 12026720.

Thanks for posting katrinaskaar.

It looks like this is an older ticket and has since been closed, could you submit a new ticket by visiting this page via an incognito window (so you're signed out of any Dropbox account)?