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cummij's avatar
cummij
New member | Level 2
2 years ago
Solved

Can my team receive a file request email when a document is added to a shared folder?

Hello,

I shared a folder with my team and want them to receive email notifications. Everyone has access to the folder, but no one is receiving email notifications. I checked their notification settings, and all the boxes are checked just like mine (I, as the owner, receive notifications). What is the next step I should check for? 

File requests
Notifications
  • cummij's avatar
    cummij
    2 years ago

    Oh! I got it! Since I'm the owner the request come from me. Thank you for clarifying!

5 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi cummij 

     

    What do you mean by notifications? Dropbox will send a weekly digest email of activity in the shared folder but nothing else. If you want them to know when files are added/edited etc. I'm afraid that isnt something Dropbox offers. 

  • cummij's avatar
    cummij
    New member | Level 2
    2 years ago

    Thank you for your reply. I receive an email every time a file request is completed and shows up in the shared folder. I guess I wasn't using the correct terms. Is there a way my team can receive a file request email when a document is added to a shared folder?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    No, file requests send an email to the person requested it and that is all I'm afraid. 

  • cummij's avatar
    cummij
    New member | Level 2
    2 years ago

    Oh! I got it! Since I'm the owner the request come from me. Thank you for clarifying!

  • bryonH's avatar
    bryonH
    New member | Level 1
    5 months ago

    We need a way to set who in the team gets notified of uploads. This would be valuable to many businesses.

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