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Tiger20's avatar
Tiger20
Helpful | Level 6
3 years ago
Solved

cancel activity emails from no longer shared folder

I'm receiving emails relating to a folder I started however I have since tranferred control of the folder to someone else and requested my cancellation from the folder. I no longer have access to th...
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  • Tiger20's avatar
    Tiger20
    3 years ago

    Thanks to Dropbox support for their assistance that eventually enabled my identification of another account with the required access having the emails sent to an email that is forwarded to me.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Could you try quitting the Dropbox desktop application and then deleting the folder in Explorer?

Tiger20's avatar
Tiger20
Helpful | Level 6
3 years ago

The only folder remaining was a "Quick access" folder (As in it was not deleted when the main folder was deleted, I presume by the Dropbox system).

I've deleted it now, and await sufficient days to see whether Dropbox advises by email of continuing activity on the folder by others who remain with access.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the update, please keep us updated.

    • Tiger20's avatar
      Tiger20
      Helpful | Level 6
      3 years ago

      I have an email today reporting events that happened after the time that I deleted the Quick Access folder.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi Tiger20, can I send you an email, in order for us to have a closer look into this? 

    • Tiger20's avatar
      Tiger20
      Helpful | Level 6
      3 years ago

      Thanks to Dropbox support for their assistance that eventually enabled my identification of another account with the required access having the emails sent to an email that is forwarded to me.

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