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Debbie 123456's avatar
Debbie 123456
New member | Level 2
3 years ago
Solved

Change email account associated with drop box

Hi all,

I am about to close down my email account associated with my dropbox.
Do you know how I can change my existing user email to a new one?
  • Hey Debbie 123456, thanks for posting on our Community and happy Friday!

     

    You should be able to change your email address from your account's settings online.

     

    Let us know if you have any other questions! 

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Debbie 123456, thanks for posting on our Community and happy Friday!

     

    You should be able to change your email address from your account's settings online.

     

    Let us know if you have any other questions! 

  • Debbie 123456's avatar
    Debbie 123456
    New member | Level 2
    3 years ago
    Thank you so much! All sorted now.

    I was trying to make changes on the app not the web.
  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Glad I could help Debbie 123456 

     

    See you around the Community and have a lovely weekend! 

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