Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

alessiacosio's avatar
alessiacosio
Helpful | Level 6
4 years ago
Solved

Comments notification

Hi!

I have issues with notifications, I don't understand why dropbox doesn't show me notifications of comments. 

It doesn't show me on the app and on the website. I think is a bug, someone can help me?

Thank u so much

Notifications
  • alessiacosio's avatar
    alessiacosio
    4 years ago
    Hi hannah,
    After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️

12 Replies

Replies have been turned off for this discussion
Show More
  • alessiacosio's avatar
    alessiacosio
    Helpful | Level 6
    4 years ago
    Hi hannah,
    After a lot of tests I understand that if the folder isn’t mine I don’t receive notifications, I changed the folder and it works! Thank you for the assistance ❤️
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Oh, that sounds great, I'm happy you figured it out, Alessia!

     

    If you need anything else, you can always find us here.

     

    Have a great day!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!