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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Graham S.10 - thanks for posting on our Community!

Can you have a look at your security page and let me know how many devices are listed there?

Thank you!

Graham S.10's avatar
Graham S.10
Explorer | Level 3
2 months ago

Hello Walter,

Thanks for your reply.

Answer:  2 devices only are shown.
                My old W10 notebook used to be listed, but it died and have been trying to add new W11 notebook to dropbox
                but it indicates I have 3 devices connected.

                I need to delete the old W10 notebook.
                How can this be done when it is not shown as a connected device?

                I look forward to your reply.

Kind regards,
Graham

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Thanks for the additional information Graham - much appreciated.

    Can you please send me a screenshot of what you see in your security page and another one showing the error you're getting? 

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