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Forum Discussion
avspin
10 months agoNew member | Level 2
Dropbox is adding a folder to a thumb drive without asking
If I plug a thumb drive or turn on an external drive, Dropbox is adding a folder automatically without asking. In my case it's a document folder. I do not want this added. There must be a setting ...
avspin
10 months agoNew member | Level 2
I do not have the backup enabled.
Yes, inside the documents folder is another document folder, inside is pdf favorites folder and inside that is another folder for outlook archives
- Jay10 months ago
Dropbox Community Moderator
Is this a folder that is already on your computer elsewhere?
If you quit the Dropbox desktop application completely, and then connect the external drive, does the folder get created there?
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