We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
maxj
2 years agoNew member | Level 2
Feedback on the pop-up notification when making a file online-only
When you right click on Mac to make something "offline-only" you get this message. According to a chat with support, it's supposed to indicate a "warning" that some apps might not be able to read files properly that are "online-only", however as you can see, that's not at all what it says. This pop-up is indicating that the function I'm attempting to perform, is happening "while there's an issue", which is not the case. This is extremely confusing messaging and should be simplified to reflect an accurate message to users.
1 Reply
- Hannah2 years ago
Dropbox Community Moderator
Hey maxj, thanks for taking the time to post to our Community.
We really appreciate your feedback on the notification pop-up, when making a file online-only.
I'll make sure to pass your comments along to our team.
If you have any questions, let us know.
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!