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Calion's avatar
Calion
Helpful | Level 7
5 months ago
Solved

Getting low space notifications when I have plenty of space

I am getting extremely tired of getting "You're running out of space!" notifications. I'm not running out of space. I have more than 1GB free. If these don't stop, I think I'll just move everything to iCloud Drive and delete Dropbox.

Notifications
  • Walter's avatar
    Walter
    4 months ago

    It seems that you're close to your account's quota limit, in which case it would be normal and expected to receive an email notification to let you know about it Calion 

     

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    It seems that you're close to your account's quota limit, in which case it would be normal and expected to receive an email notification to let you know about it Calion 

     

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hi from me too and thanks for the screenshot too Calion - much appreciated.

    There's a part missing from the link Mark shared. Could you check your plan tab on this page and let us know what you see reported there in regards to your quota? 

  • Calion's avatar
    Calion
    Helpful | Level 7
    4 months ago
    Mark wrote:

    What does http://www.dropbox.com/plan say?

    Error (404)

    Mark wrote:

    Have you also checked http://www.dropbox.com/backups

    Size

    0 bytes

    Number of files

    0

  • Calion's avatar
    Calion
    Helpful | Level 7
    5 months ago

    I do, which is why it's so annoying that I keep getting low-space notifications. But whenever the usage of above 2GB, it thinks I have no space, when I have plenty.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago
    Calion wrote:

    I got tons of free space when Dropbox was new

    Dropbox doesnt remove free space given unless its time limited (such as some of the promos with laptops etc.) so any space you got then you should still have now. 

  • Calion's avatar
    Calion
    Helpful | Level 7
    5 months ago

    Well, thanks for letting me know, anyway.

    I got tons of free space when Dropbox was new, and so now it thinks I'm constantly out of space because I'm waaay over 2GB.

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