Forum Discussion

Martin D.22's avatar
Martin D.22
Helpful | Level 7
8 months ago
Solved

How can I change my email address on one of my devices?

I need to change email address on one device

  • I Gave Up

    I deleted the Dropbox account that was giving me trouble

    And, this time, when Dropbox restarted on that PC, and for the first time, I was given the opportunity to supply the login credentials I wanted to use

    And now, after a week of failed attempts, taking a picture with my Android appears in the Camera Uploads folder on both Windows PC devices

    P.S. I believe that Dropbox should modify the sign in to allow the user to supply any credentials (email and password) they want to use for that session

    Thanks for the help

16 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago
    Martin D.22 wrote:

    I need to change the Dropbox email address on a notebook PC ... to a different email address on that device in order to have access to an existing Dropbox account

    So you just need to sign out of one account and then sign in with a different account. Refer to the link that I provided earlier. It explains how to sign out of your account, then you can sign back in with the correct email address.

    https://help.dropbox.com/account-access/sign-in-out

  • Martin D.22's avatar
    Martin D.22
    Helpful | Level 7
    8 months ago

    I need to change the Dropbox email address on a notebook PC that is running Windows 10 to a different email address on that device in order to have access to an existing Dropbox account

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    8 months ago
    Martin D.22 wrote:

    I need to change the Dropbox email address on one device to a different email address on that device

    It isnt possible to do that. You can only have 1 email address per account. 

    So if you want a different email on a device you need to use a separate account as Rich said. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hey Martin D.22! Can you please clarify if what you mean is what Rich mentioned here

    Otherwise, I'd like more details on what you'd like to achieve exactly and which Dropbox platform you're currently using (website, mobile or desktop app).

  • Martin D.22's avatar
    Martin D.22
    Helpful | Level 7
    8 months ago

    I need to change the Dropbox email address on one device to a different email address on that device

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!