Forum Discussion

Otis 's avatar
Otis
New member | Level 2
3 years ago

How can I edit my email address from the mobile app?

Anyone know how to edit your email on iPhone Dropbox app? I misspelled gmail and now I can’t share a folder with anyone as I can’t verify my email. I can’t even access support.

Account Settings
emails
Mobile

1 Reply

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Otis, thanks for bringing this to our attention.

     

    It isn't possible to amend your email address via the Dropbox mobile app. You'd need to login to the site to make the change, though you'd still need to receive the verification email.

     

    Is this a new or old account? Are you able to save your data, then delete it from the account, and then create a new Dropbox account under the correct email?

     

    This will help me to assist further!

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!