Forum Discussion

RPL5's avatar
RPL5
Explorer | Level 3
2 years ago

How can I merge accounts or add an email to my account?

Hello, I have 2 accounts. One is paid and the other, used less frequently but needed for business is a free account. I'm only using it to share or upload docs to someone else's paid account. I cannot...
Account Settings
emails
Multiple Accounts
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi RPL5, when you say 'add the email', do you mean you want to change the email address on the paid account, or to add it as a secondary email address? 

  • RPL5's avatar
    RPL5
    Explorer | Level 3
    2 years ago

    Hi Jay, ideally I'd add my 2nd email, which now has it's own account associated with it, to the primary, paid account without losing access the data currently accessible from the 2nd account. Thanks.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      2 years ago

      Hi RPL5 

      That isnt possible to merge accounts. What I'd suggest is moving all data from one (free) to the paid one. You can use shared folders for that. 

       

      You can then delete the free account and add the second email to https://www.dropbox.com/account/general 🙂

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