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Forum Discussion
How do I get a Live Human for Tech Support at Dropbox
How do I get a Live Human for Tech Support at Dropbox?? Need Human Help - I pay alot $$
Mark
Super User II
Super User IIMake sure you are logged in to the paid account and go to www.dropbox.com/support.
All options applicable to your account are listed there. Phone support, however, is only available for paid Business users (note not free trial ones)
I am a paid business user.. so where is the PHONE NUMBER to reach a human?
- Mark
At the page already listed: www.dropbox.com/support however it may be available to Admins only. And you need to make sure you are using, and logged in to, that paid account (i.e. what shows at www.dropbox.com/plan)
- Rich
hazardtown wrote:
I am a paid business user.. so where is the PHONE NUMBER to reach a human?
Also, it's not a phone number for you to call. Phone support is handled via a call back. You enter your phone number and someone from Support will call you. There is no published number.
This form can be found in your Admin console (if you're a team admin) by clicking on Help in the left side navigation.
