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likehu's avatar
likehu
Explorer | Level 3
3 years ago

How to change "family room" language?

  My "family room" folder name is chinese and I can't change it. 

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  • likehu's avatar
    likehu
    Explorer | Level 3
    3 years ago

    Hi Hannah 

        I am not the family manager. But I confirm to the family manager. He told me that he didn't know chinese and didn't use chinese folder name.

        Is there any other way to solve this problem please?

    Regards

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  • likehu's avatar
    likehu
    Explorer | Level 3
    3 years ago

    Hi Hannah 

    Is there any other way to solve this problem please? Because I need to use dropbox do some sas work,and sas can not recognize chinese.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sorry for the delay here, likehu, we took some time to look into this for you.

     

    Can we send you an email, so we can investigate this internally?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi likehu! Sorry to jump in here.

     

    I’ve just logged a ticket for you, so please reach back to me, when possible.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey qzydustin, thanks for reaching out and for the ticket number.

     

    I've passed your comments along to the member of our team that you're already in contact with and they'll get back to you as soon as possible.

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