Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

shaunobi's avatar
shaunobi
New member | Level 2
3 years ago
Solved

How to merge two accounts?

Hi all! I have two account - one with an old email account and one with a new email account. My old email account has half a terabyte of files in it. My new email has a couple files shared with me by...
Account Settings
Multiple Accounts
  • Rich's avatar
    Rich
    3 years ago
    shaunobi wrote:

    If I DELETE my new account (which is fine) can I then add that email to my old account?

    Yes. If you delete the account that's using the email address you want to use, that will free up the email for use on another account. Make sure you're signed in to the correct account before you delete it, as the process is irreversible.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
shaunobi wrote:

If I DELETE my new account (which is fine) can I then add that email to my old account?

Yes. If you delete the account that's using the email address you want to use, that will free up the email for use on another account. Make sure you're signed in to the correct account before you delete it, as the process is irreversible.

Gerij's avatar
Gerij
New member | Level 2
3 years ago

I'm confused.  You aren't merging two accounts, you deleted one.

Is there a way to merge two accounts?

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!