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Forum Discussion
Yousri
6 months agoExplorer | Level 4
How to stop "This shared file already synced" pop-up when opening synced files from a shared link
Hey! This is a very recent issue for me, it was fine before
Every time I open a Dropbox link to a file that's already synced on my computer, I get this annoying popup saying the file is already synced (screenshot below).
Can we please get a "don't show this again" option? It's super annoying when you're opening links all day and I want to view them in the web version instead of the app.
Also please let me know if there is already a way to disable this that I was blind to.
Thanks! : D
Hi Yousri,
The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.
Thanks for letting us know!
11 Replies
- Megan3 months ago
Dropbox Community Moderator
Hey Hsciortino, thanks for posting here!
The confirmation prompt 'Are you sure you want to permanently delete this share file for everyone' is a built-in safety feature in Dropbox to help prevent accidental deletions.
While these warnings should be dismissed if you check the 'Don't show me this again' option, there is no setting to completely remove or disable the prompt for all future deletions. This extra step is designed to protect your files and ensure you don't delete important content unintentionally.
I hope this clarifies!
- Hsciortino3 months agoNew member | Level 2
I have clicked the check box many times and the message still shows up. Any recommendations to stop this permanently?
This is in regards to the pop up question asking "Are you sure you want to permanently delete this share file for everyone?"
- Neal6 months ago
Community Manager
Hi Yousri,
The team have implemented a change so that if you click the check box, the message will stop showing in the subsequent share links.
Thanks for letting us know!
- Neal6 months ago
Community Manager
Hi Yousri!
I've talked to the team internally about this and they are looking into potentially changing some of the UI.
In the meantime, you can go to the sharing tab of your settings and just turn off this function.
I hope this helps.
- Yousri6 months agoExplorer | Level 4
Hey Megan
Yep, this message shows up for me with any shared link to a file that I already have synced on my PC. I recorded a quick video to show it in action:
https://dl.dropboxusercontent.com/scl/fi/mx83kmem4dloqsiu533uy/chrome_sPumtY1c6o.mp4?rlkey=2ht0lj7gsyqvif1ejdkbc5jry&dl=0
And yeah, since I mostly get links from the department I work in, I’m basically seeing this popup constantly now haha - Megan6 months ago
Dropbox Community Moderator
Hey Yousri!
Do you notice the same behavior with all of your shared links?
- Yousri6 months agoExplorer | Level 4
Hey! Sorry just saw this
but yea, restarting the app and rebooting my pc didn't fix it - Walter6 months ago
Dropbox Community Moderator
Does this persist after rebooting your computer and quitting and restarting the app Yousri?
- Yousri6 months agoExplorer | Level 4
I can see that you already added a checkbox to disable it!!!
This is fantastic! You guys are amazing for doing this so fast!
Only issue is that i'm still getting the old popup instead of it going away haha 😅
Here is a video showing it in action:
link removed by moderator to avoid traffic to itI think the new popup with the checkbox and the old one are serperate?
- Yousri6 months agoExplorer | Level 4
Thank you so much Hannah!
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