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NoelRua's avatar
NoelRua
New member | Level 1
10 months ago

I can't change my email address; I keep seeing there have been "too many attempts, try later".

Hello! I am trying to update my email address but always get the message "too many attempts try later", i have waiting days, also tried different browsers and no results, please help.

Account Settings
emails
Error Messages

1 Reply

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for letting us know about this, NoelRua! 

    As an extra test, can you also try to change your email address via an incognito window instead and let me know if it helps? 

    If it doesn’t, please send me a screenshot of the error you’re receiving here (just make sure your email address isn’t showing on the screenshot).

    Keep me updated.

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