Forum Discussion

amiem's avatar
amiem
Explorer | Level 3
2 years ago

I can't sign out from the app on my Mac.

I downloaded Dropbox for Mac and it never asked me to login. The files and folders it is showing there are different from the online account I am logged into. I've looked up how to logout on a Mac but I'm not seeing what the instruction say (Click the Dropbox icon in your taskbar .....Click your avatar). 

 

Dropbox is in my Finder. Can anyone provide instructions on how to logout from there?

 

Thanks!

7 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, amiem, let's jump right into this! 

     

    If I understand this correctly, it sounds like you wish to sign out of the desktop app locally on the device. 

     

    There are the steps. You should be able to locate your little Dropbox icon on the menu bar, next to your WiFi. When you click on it, and follow the steps you should also see the option to sign out of your Dropbox account. 

     

    Can you give it a go? 

     

    Let me know how it turns out! 

  • amiem's avatar
    amiem
    Explorer | Level 3
    2 years ago

    Hi Megan, 

     

    Thanks for the quick response. I know what you are talking about 'next to the wifi' signal. I have other icons but not one for Dropbox.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey amiem, thanks for the speedy response! 

     

    Have you tried re-installing the app using this link, by any chance? 

  • amiem's avatar
    amiem
    Explorer | Level 3
    2 years ago

    Hi Megan. I reinstalled using your link and the desktop version still doesn't match the online version. The online version is the correct one. I'm wondering if the desktop version is logged into an old profile so I'm trying to log out but I can't follow the instructions as it doesn't match what I see on my Mac.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey amiem - you can sign out of the account through the app's preferences under the Account tab.

     

    Could you give it a go and let us know how it goes

  • amiem's avatar
    amiem
    Explorer | Level 3
    2 years ago

    I can't find that either. I can't figure out how to upload a screenshot here.


  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @amiem! 

     

    You should be able to click on the camera-like icon and attach your screenshots back to me.

     

    That way I can have a visual of your profile online, versus what you see locally on the device. 

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