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DoctorBashir's avatar
DoctorBashir
Helpful | Level 7
6 months ago
Solved

I have received marketing emails at another email address not linked or related to Dropbox.

I have had a Basic Plan account for may years. This month (June 2025) I started receiving marketing emails on my alternate email address. I selected to unsubscribe from these emails. But when I click...
Account Settings
emails
  • DoctorBashir's avatar
    DoctorBashir
    6 months ago

    I have found an entry in my Google account that indicates I did the 'Continue with Google' link to the Dropbox site in Feb. That's where the email address got to Dropbox. So I've solved my issue.

    One more question. If I use the Continue with Google, is that the same account as when I login with a email address and password?

    Thanks for replying.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago

Hi DoctorBashir​ 

Just want to test something here. Could you copy/paste the unsubscribe link and paste it in to an incognito browser window for me and see if it still takes you to a diff email address?

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