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DoctorBashir's avatar
DoctorBashir
Helpful | Level 7
6 months ago
Solved

I have received marketing emails at another email address not linked or related to Dropbox.

I have had a Basic Plan account for may years. This month (June 2025) I started receiving marketing emails on my alternate email address. I selected to unsubscribe from these emails. But when I click...
Account Settings
emails
  • DoctorBashir's avatar
    DoctorBashir
    6 months ago

    I have found an entry in my Google account that indicates I did the 'Continue with Google' link to the Dropbox site in Feb. That's where the email address got to Dropbox. So I've solved my issue.

    One more question. If I use the Continue with Google, is that the same account as when I login with a email address and password?

    Thanks for replying.

DoctorBashir's avatar
DoctorBashir
Helpful | Level 7
6 months ago

It takes me to a page where I see a sign-in link. So it seems the link in the email was opening a webpage to the account that I was already signed in to in another tab in the browser. In the private window there was no login already established

I was trying things on the Dropbox website I think I may have confused the issue. I clicked the 'Login with Google.' and entered my Gmail address (the same alternate address) and it established a NEW Dropbox account. So now there IS an account with that Gmail address . But I don't know where the earlier emails were originating from.

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