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Toucanne's avatar
Toucanne
Explorer | Level 4
3 years ago

I have two devices connected but it says I've reached the limit of connected devices

I have used Dropbox on my 2011 Mac for years in a very limited way, for one specific application. I have a Basic account, as I only have 69 MB of data total.  Now I need to send a file to someone fr...
Account Settings
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Toucanne, thanks for bringing this to our attention.

 

A web session would definitely not count as a connected device, so let's see what we can find out about this.

 

Can you please send us a screenshot of your devices list from this page?

 

You can edit out the names of the devices, if you want.

 

Thanks in advance!

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