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Toucanne's avatar
Toucanne
Explorer | Level 4
3 years ago

I have two devices connected but it says I've reached the limit of connected devices

I have used Dropbox on my 2011 Mac for years in a very limited way, for one specific application. I have a Basic account, as I only have 69 MB of data total.  Now I need to send a file to someone fr...
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Toucanne's avatar
Toucanne
Explorer | Level 4
3 years ago

Screenshot below.
Also, what iis a the differece between <Mac's name" and <Mac's name.local>? I unlinked the latter because it looked like a duplication but I'm not understanding why it was there in the first place or whether it's related to the other issue.
I should have 2 devices: my Mac and my phone. My copy of Chrome is on "Juliette's IMac."

Thanks!

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Toucanne! Hope you’re well. 

     

    We can’t know this for sure, I’m afraid. It’s possible that the difference you see was caused by a reinstall, or a relink of the Dropbox app on this device.

     

    Also, since the <”Chrome Mac OS”> device seems to be a mobile one, I’d suggest removing it, as well, and then try to log in to Dropbox on your iPhone 11. Are you able to sign in now?

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