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Forum Discussion

Phil80's avatar
Phil80
New member | Level 2
5 years ago

I'm not receiving the email to verify my account, any help?

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Account Settings
emails
security
Nick Smith's avatar
Nick Smith
Explorer | Level 4
4 years ago

Yeah I unfortunately already tried those steps, but thank you for the reply!

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Nick Smith, I hope you're doing well!

 

Have you also tried requesting for the verification email from a different browser, or incognito mode, by any chance? 

 

Keep me posted! 

  • Nick Smith's avatar
    Nick Smith
    Explorer | Level 4
    4 years ago

    Requesting in Incognito mode worked, thank you so much Megan!

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey Nick Smith, awesome! 

       

      Glad to hear that! 

      • GB13's avatar
        GB13
        Explorer | Level 4
        4 years ago

        Hi,

         

        I have the same problem. Dropbox is not sending any verification email to my email address. (and its not in my spam folder)

         

         

        It's ridiculous that you could not fix this bug.

         

         

         

         

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