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Forum Discussion

Phil80's avatar
Phil80
New member | Level 2
5 years ago

I'm not receiving the email to verify my account, any help?

For the validation of my account, I do not receive the mail from dropbox in my mailbox ... an idea?
Account Settings
emails
security
GB13's avatar
GB13
Explorer | Level 4
4 years ago

Problem persists...

 

Dropbox still unable to send verification email. Unbelievable

 

 

 

 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi GB13, are you using a public email provider, or a private domain?

 

Are you receiving any emails in the junk/spam folder?

  • Annarita Battista Pleasy's avatar
    Annarita Battista Pleasy
    Helpful | Level 5
    4 years ago

    thank you Jay It's private. Aruba.

    What does it mean public?

  • GB13's avatar
    GB13
    Explorer | Level 4
    4 years ago

    I dont know if its public provider or private domain. Outlook is used at my university.

     

    my junk/span folder is empty

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi GB13, I can see that Hannah sent you an email a few days ago, in order to investigate further. 

       

      Were you able to have a look into this, and respond back?

      • GB13's avatar
        GB13
        Explorer | Level 4
        4 years ago

        Not really,

         

        Apart from the tons of letter that I got for earning a new rank on the Dropbox Community, I received a letter from Leah with a ticket that my issue has been marked as solved, which is baloney.

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