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PhilipF's avatar
PhilipF
Helpful | Level 5
2 months ago
Solved

'Last Modified' column not showing date & time

When using Dropbox on a desktop, the "Last Modified" column now displays messages such as "10 minutes ago," "22 hours ago," and "last month." I found having it show the actual dates and times to be m...
Account Settings
desktop
windows
  • PhilipF's avatar
    PhilipF
    1 month ago

    Neal​ , the date and times are back! They returned sometime overnight. I've checked the site on my Chromebook, Mac Mini, and a Windows desktop which were having the problem as of yesterday, and today all are showing the date and time under the "Last modified" column. It's a beautiful thing. I hope it sticks.

    I did receive an email this morning from Megan​ offering further investigation. I won't reply because there's now nothing to investigate.

    Thank you, Neal and Walter​.

Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
1 month ago

Hi PhilipF​ & NR1041​,

Thanks for letting us know. Just as a potential workaround (and also maybe troubleshooting depending on the results), could you:

  • pick a file this is happening to and hover your cursor over it
  • click the 3 dots on the right of the file (see screenshot)

 

  • Click "File Info" in the pop up menu.

This should list the date and time that file was last modified. It might help provide that specific info for you in the meantime but if it does not list it, please let me know as that will help our investigation.

Maybe also make sure your browsers are fully up to date? PhilipF​ I checked and it seems that both versions of Chrome that you are using on your Chromebook and Mac Mini are not the latest version. That may possibly be causing the issue.

  • PhilipF's avatar
    PhilipF
    Helpful | Level 5
    1 month ago


    Thank you for your reply Neal. I updated ChromeOS as suggested, but nothing changed. 

    Chromebook: ChromeOS Version 142.0.7444.220 (Official Build) (64-bit)
    Mac Mini: Version 143.0.7499.41 (Official Build) (arm64)

    As I wrote in my second post, I can get an individual file's Last Modified date using File Info as you describe. What I'd prefer is seeing the actual dates and times in the Last Modified column, so I can quickly see when the files were actually modified.

    Dropbox changing the column's info to phrases such as "yesterday" and "last week" is anti-productive for me. When I have a folder with many files modified on the same day, I now have to sort them by Last Modified, then check the files individually to find the one I want because they are all listed as simply "yesterday." Only files older than a year have the actual date and time in the Last Modified column; newer files do not. I feel like I'm now wasting time wondering things like "Last modified '5 days ago'... would that be Saturday or Sunday?"

    • Neal's avatar
      Neal
      Icon for Community Manager rankCommunity Manager
      1 month ago

      Hi PhilipF​,

      My apologies for missing that but thank you regardless for confirming both points for me. I'll have one of agents reach out to you and try and investigate this further.

      Same for you NR1041​ & Kathy1379​!

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