Forum Discussion

anmolah's avatar
anmolah
New member | Level 2
2 years ago

MacOS notification spam asking to upgrade to file provider - can we disable it?

I've been receiving constant notification noise on my Mac asking me to "upgrade" to the new file provider stuff. Completely unacceptable bugging paying customers this way, especially given the file p...
desktop
Mac
Notifications
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

I’m sorry to hear about this, anmolah. 

 

Next time you see this notification, can you please take a screenshot of it and send it over? Do you see an option to ignore the update, but you still get the notification later on?

 

What’s the OS version of your device, as well as the app version that Dropbox is running on it?

 

I’d like to gather as much info as possible and forward it to our team.

 

Keep me posted.

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