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nbkuz92's avatar
nbkuz92
Explorer | Level 4
4 years ago

Merge Two Personal Accounts

I have two personal accounts.  Account A has much more storage than Account B, however, Account B is linked to my preferred email address.  Account A is linked to an email address that is provided by...
Account Settings
Multiple Accounts
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
amitdonio wrote:

dropbox didn't let me move the share folder to other location.

Don't move the actual shared folder. Once you have the shared folder in place between the accounts and you've moved your files from Dropbox1 into it, move the content of the shared folder (not the folder itself) to another folder in Dropbox2. That will remove the files from the shared folder, and ultimately, from Dropbox1.

amitdonio's avatar
amitdonio
Explorer | Level 3
3 years ago

still doesn't work.
is it connected to the face that dropbox1 is locked?
or because it between two business account?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Can you give us more information on why it isn't working? What error are you getting exactly, and at what stage?

     

    Any other info or screenshots would be helpful!

    • amitdonio's avatar
      amitdonio
      Explorer | Level 3
      3 years ago

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Sorry for jumping in, amitdonio. 

         

        It still looks like you're trying to move the whole shared folder, which seems to be the issue. 

         

        Can you try to move only the files located within it, or instead of moving them, just copy them to another location on your Dropbox account?

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