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Forum Discussion

nbkuz92's avatar
nbkuz92
Explorer | Level 4
4 years ago

Merge Two Personal Accounts

I have two personal accounts.  Account A has much more storage than Account B, however, Account B is linked to my preferred email address.  Account A is linked to an email address that is provided by...
Account Settings
Multiple Accounts
amitdonio's avatar
amitdonio
Explorer | Level 3
3 years ago

still doesn't work.
is it connected to the face that dropbox1 is locked?
or because it between two business account?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Can you give us more information on why it isn't working? What error are you getting exactly, and at what stage?

 

Any other info or screenshots would be helpful!

  • amitdonio's avatar
    amitdonio
    Explorer | Level 3
    3 years ago

     

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Sorry for jumping in, amitdonio. 

       

      It still looks like you're trying to move the whole shared folder, which seems to be the issue. 

       

      Can you try to move only the files located within it, or instead of moving them, just copy them to another location on your Dropbox account?

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