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montao's avatar
montao
New member | Level 2
4 years ago

Misuse or mistake using my email address

I'm not "daskip". I might've had a dropbox account with one of my email addresses. Recently I got emails in French saying that a user named "daskip" registered an account with dropbox using my email ...
Account Settings
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lab1!

 

What is the type of account you have on your end? For Basic, and Plus accounts it's usually 30 days. 

 

As for the missing files, if they were within your available restoration time, you should be able to retrieve them on your end too. 

lab1's avatar
lab1
Explorer | Level 4
3 years ago

It was a pro account. 

 

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