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Forum Discussion
FDPRM
10 months agoNew member | Level 1
My screenshots are now saving to my Desktop, not the Screenshots folder on new MacBook Pro
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It seems to have fixed itself now. Thank you for your help
11 Replies
- Theresa10 months ago
Community Manager
Hi FDPRM and welcome to the Dropbox Community. I am glad to see you got your screenshots saving correctly on your device. Thank you for letting us know your issue has been resolved.
On another note, I’d really love to hear more about how you’re using Dropbox in your workflow. 🤗 If you’re open to sharing, I’m all ears 👩💻. I’m always fascinated by the creative ways people use Dropbox, it’s such a great opportunity to swap tips, spark new ideas, and maybe even bring fresh insights back to our internal team. 💡✨
Looking forward to hearing your story 💌.
T 😼 (dropbox Community Manager)
- Megan10 months ago
Dropbox Community Moderator
Awesome news FDPRM!
Thanks for the heads up, if you need anything else just give us a shout! ☺️
- FDPRM10 months agoNew member | Level 1
It seems to have fixed itself now. Thank you for your help
- Megan10 months ago
Dropbox Community Moderator
Hey FDPRM, have you enabled the screenshots feature on any other desktop device other than your current Mac?
If so, then does it work as expected?
One more thing: have you modified where your screenshots are saved through your OS settings even since getting a new Mac?
- FDPRM10 months agoNew member | Level 1
It's Version 216.4.4420.
When I went to take the screenshot, the screenshots button had reverted to the off position. I've tried it several more times and it keeps diverting back.
Even when it's on, the files go to Desktop, not to Screenshots
- Megan10 months ago
Dropbox Community Moderator
Hey FDPRM, I'd love to have a visual of what you see on your end.
Can you attach a few screenshots of the app's preferences, and specifically what you see under your Backup tab?
Also, please locate your little Dropbox icon on your menu bar, next to your WiFi and hover your mouse over it. That should give you the exact version of the app, and its syncing status. Feel free to send a screenshot of that too.
- FDPRM10 months agoNew member | Level 1
Yes, I've done that.
The Sync Status is clear and V1.5.2.Screenshots are still going to the Desktop folder
- Hannah10 months ago
Dropbox Community Moderator
Thanks for the update, FDPRM.
Did you also enable Dropbox backup along with Camera Uploads?
And what's the sync status and version of the app?
- FDPRM10 months agoNew member | Level 1
I'm operating MacOS 15.1 on a MacBook Pro
- FDPRM10 months agoNew member | Level 1
The Camera Uploads part is working. It's the Screenshots on my laptop being saved to my Desktop folder instead of the Screenshots folder that is my problem
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