Forum Discussion

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Re: CAPTCHA puzzles not allowing me to login to my account on the website

Hey aayjay, thanks for bringing this to our attention.

I moved your post to a thread of its own, so we can focus on your issue better.

I understand that it can be frustrating, so let's see what we can find.

Since you originally posted under the Security and Permissions FAQs page, I'm assuming you tried all the suggestions for this issue, right?

Can you also make sure you try all the steps here and then let me know which browsers you're having this issue with and which browser versions you're using?

Thanks in advance!

Replies have been turned off for this discussion

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!