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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Re: Devices listed show only 2 devices. How do I find and remove 3rd device?

Hey Graham S.10 - thanks for posting on our Community!

Can you have a look at your security page and let me know how many devices are listed there?

Thank you!

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  • Graham S.10's avatar
    Graham S.10
    Explorer | Level 3
    4 months ago

    Hello Walter,

    Thanks for your reply.

    Answer:  2 devices only are shown.
                    My old W10 notebook used to be listed, but it died and have been trying to add new W11 notebook to dropbox
                    but it indicates I have 3 devices connected.

                    I need to delete the old W10 notebook.
                    How can this be done when it is not shown as a connected device?

                    I look forward to your reply.

    Kind regards,
    Graham

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Thanks for the additional information Graham - much appreciated.

    Can you please send me a screenshot of what you see in your security page and another one showing the error you're getting? 

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