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Forum Discussion

ANB's avatar
ANB
Explorer | Level 3
3 years ago

Selective Sync not working, can't sync folders to the app

I just got a new computer (Mac) and when downloading the app it asked me to select folders. I only selected a couple thinking I can update this later. However I can't figure it out. Following the Sel...
desktop
dropbox business
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update ANB 

 

Could you close the Dropbox desktop app, reboot your computer and then relaunch the app anew? 

 

Let us know if you still get the same error!

ANB's avatar
ANB
Explorer | Level 3
3 years ago

Hi, Just tried that again now and it is just showing the same message.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    In that case, could you try an advanced reinstall and let us know how it goes ANB ?

    • ANB's avatar
      ANB
      Explorer | Level 3
      2 years ago

      Finally got around to trying this and it worked. Thanks so much for your help!

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