Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Dropbox desktop app on Mac forces sync preference to be online-only repeatedly
Latest macOS: Sequoia 15.6. Dropbox: 230.4.8797 I have been noticing a sync issue warning in Dropbox menu bar for a few days so I checked settings today: I had selected the "Default sync preference" as "Available offline" when installing Dropbox on Mac. But I see in the settings that it had changed to "Online-only" on its own. I have more than sufficient disk space on my Mac and in comparison my entire Dropbox folder size is a fraction. I do not do have any other folder sync selected other than ~/Dropbox and in "selective sync" tab I select all folders to be available on this mac. As you can see in the screenshot above I have not even opted for "Dropbox on File Provider" and I do not want to. Even right now as I am writing this post and it switches back to "Online-only" the moment I move to any tab even in Dropbox settings and come back to sync preferences tab. (I have screen-recording but I can't embed in this post. I can share if needed). So at this point I am not even sure whether all my files and folders are actually available offline on the mac. How do I fix this?
Changing the location of my Dropbox folder on Windows 11
Question or Issue I am trying to change where the dropbox app looks for my files. I had to reset my Win 11 OS and reinstall the DropBox app, so it now points to c:\dropbox, instead of e:\dropbox where my files are actually located. Changing the folder in the desktop app fails because it says there is already stuff in e:\dropbox. There used to be a place in the web page settings that worked to change this, but I cannot find it now.Can I stop seeing notifications every time a backup file becomes online-only?
Device Windows 11 & Ubuntu Dropbox App Version (if using the app) 231.4.5770 (Windows and Ubuntu) Question or Issue I am using Dropbox on Windows and Ubuntu. On Ubuntu I am using the DejuaDup backup utility which is syncing to Dropbox. The issue is I am getting endless notifications like the one pictured: I'd like to opt not to have these notifactions, my notifiction settings are as follows: I don't need the Ubuntu backup on my Windows machine but certainly don't need the notifications all the time about it, does anyone have any ideas how to stop it, or where I can put a feature request in for a new notification toggle?
Cannot set default sync state for new files to "available offline"
I am unable to select "Available offline" as the "Default sync state for new files" within the desktop application Preferences. I do have the ability through the "right click" menu to "Make available offline" or "Make available online-only" This was working in previous versions. I only noticed recently because someone shared a folder with me and it was not immediately available offline. Device Desktop Operating System/Browser (if using the web) Windows 11 Pro 24H2 Dropbox App Version (if using the app) 228.4.5567 Dropbox Plan Family
Can I hide “file changed” popups for specific files?
Hi, I have some files (like logs) that I constantly write to from another PC. Every time they update, I get the “file changed” popups all the time. I’d like to hide these notifications for certain files only, but keep them for all other files. Is there a way to exclude specific files from triggering the popups? Thanks.
There's a red 'X' icon on two folders in File Explorer on two Windows devices
We’re experiencing an issue with Dropbox on two company laptops where certain folders specifically SCAI Team Dropbox and a subfolder labeled Paul are showing a red 'X' icon in File Explorer. Here are the key details: 1. The red X icon appears on both folders, indicating a sync or access error. 2. These folders are part of a shared Dropbox Team environment. 3. The issue persists on two separate Windows laptops. 4. The users have confirmed they are signed into Dropbox with their respective accounts and that Dropbox is running. 5. We've reviewed local sync settings and permissions, and everything appears to be correctly configured. We’ve attempted basic troubleshooting such as: 1. Checking internet connectivity 2. Verifying Dropbox sync status from the desktop client 3. Reviewing selective sync settings 4. Confirming folder visibility within the Dropbox web interface However, the red X icons remain, and the folders do not appear to be syncing properly. Could you please help us identify the root cause of the issue or suggest any advanced troubleshooting steps? -RayCloud icon on files even with offline sync selected in the Dropbox desktop app on Windows 10
Hello I have a cloud icon on Dropbox files until I click them. Because of that my files are unavailable offline. Files were uploaded from another device, I opened Dropbox app and when back offline. I want to have all of my files available on my hard drive, especially when I'm offline. I think I have the correct settings related to sync selected. Any idea how to solve this? I'm using the latest Dropbox app on Windows 10. It used to work fine a couple months ago.
