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56 TopicsOnline-Only folder setting fails to persist
I just started using Dropbox desktop app, and I am moving about a terabyte of files into online-only storage. I have a folder that I am putting batches of files in as I get them organized, and so that I'm syncing in batches instead of doing it all at once. Here is the issue: The folder that I am placing files in keeps changing from Online-Only to Available Offline. Each time I add a new bunch of files to it, I have to right click and re-select Online-Only. Then it removes the files from my computer and I see the cloud icon instead of the blue checkmark. However the next time I move files into the folder from my hard drive, it changes back, and after the files are synced I have to once again right click and change the folder to Online-Only. I have the default sync state for new files set to Online-only, but I don't know if a "new" file is just one that is new to my Dropbox folders or one that I create within Dropbox. Either way, once I manually set a folder to Online-only, I want it to stay that way, regardless of what files I move into/out of it. Any help would be greatly appreciated. Thanks!16Views0likes1CommentNo option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any suggestions? Thank you!Solved10KViews2likes56CommentsI can't find my Selective Sync settings on my device.
Hi. I can't find selective sync on my dropbox. All the help comments I find mention going to the profile icon on the corner, and selecting Preferences from this, but I don't have a Preferences option on my Account. Has it been moved? Additionally, I can't find out how to open the app so that it opens the actual dropbox app - all that happens when I click on the app icon is it opens the dropbox folder. Why is this? ThanksSolved36Views0likes1CommentI want to move my Dropbox folder to D drive but it says I have to disable backup
Hello, I read some other advice about this, and this is how far I got before I got stuck. Opened the Drobox app on my Taskbar. Clicked on my Avatar and then picked Preferences. Went down to Sync. Clicked on Dropbox Folder Location, changed it to my D Drive. Started moving, then stopped and said I had to disable PC Backup. Opened up the app on the Taskbar again and paused syncing indefinitely. Went through all the steps again, but got the same message. Any suggestions? Renate49Views0likes1CommentCan I set all pdf files to be available offline at once?
I have a user that has a small hard drive, to save space has most dropbox files online only, but have issues where he tries to open a pdf with adobe acrobat and gets an error, when he marks the pdf as make available offline he is able to open fine. So the question is: is there a way to make it so all pdf's are marked as make available offline all at once( have as a default) so that the user does not have to do this for each pdf file Individually. Thanks Regards, EricSolved46Views0likes3CommentsTurn OFF selective sync, do FULL sync instead?
I see that, under selective sync in settings, I can check all folders - but, if I add a folder, will it start syncing? If not, is there a way to turn OFF selective sync and instead opt for FULL synching? (I just noticed that I thought I had no files in a folder but I actually DID, because I was not synching all the subfolders, so I think I need to synch everything while I'm cleaning up files.)Solved1KViews0likes10CommentsHow do I sync files so they download to a hard drive/are available for offline use?
Title, but I just got a new hard drive, installed dropbox, and selective sync'ed all my folders. I've turned on the "offline mode" so that files that are synced should start downloading to my hard drive. However, none of the downloading starts after doing this. All files still show a grey cloud icon. How can start the process?Solved47Views2likes2CommentsTrouble pairing two accounts on my computer
Hello! For three years I worked with a small company that used a Dropbox team account. For years I've had a personal one. During the pandemic when all of the work was from home and I had to use my own computer for work, I could sync within my own computer both accounts at the same time - having live sync on both folders at the same time. I left that company and now I am back and when I try to sync once again both accounts in the same computer, it appears an error message of please login with your paired account. I have been on my company team account settings, unlinked a previous account that had been linked and once I try again in vain as the message keeps repeating. Am I missing anything? Once it is linked with one account is it linked forever? Is it an app bug?1.3KViews0likes5CommentsCan I sync two personal accounts on one computer?
I have 2 separate dropbox accounts. One is my personal account and one is my Dropbox Plus account for my work (they use separate email addresses). I want to be able to have both dropboxes available at the same time on my imac. I am logged in to my personal account, when I click on the icon in the top menu bar and then on my avatar the only option I can see are to add a Team Account which I don't have (I did try it and it didn't work). There doesn't appear to be an option to log out of my personal account and log back in to the Plus account. At the moment I am having to use my web browser to access the Plus account which is not as easy to use as the desktop app. Is it possible to be logged in to both accounts at the same time or is there an easy way to add the plus account to the app and quickly switch between the accounts using the desktop app?Solved1.3KViews0likes13CommentsWill my files be deleted when I change computers due to syncing?
Currently I am using Dropbox on my PC and my files are in Dropbox folder and syncing. I can see the files on my mobile app. When I change my PC, do these files stay on the Dropbox site and when I connect a new PC, do these files stay? Or since I changed the PC, will syncing delete all the files as they are no longer available on the New PC. The folders may be same on the new PC.185Views0likes1Comment