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dpell's avatar
dpell
Explorer | Level 4
3 years ago
Solved

STOP DROPBOX FROM SAVING SCREENSHOTS 2023

This is driving me crazy. I've followed online instructions but cannot find my dropbox preference where it supposedly gives me the option to turn off screenshots. Can anybody help?

  • Hey dpell, thanks for joining our Community.

     

    I assume you're referring to screenshots on your computer and not your phone, right?

     

    If so, you should be able to find the preferences, after clicking on the Dropbox icon in your system tray/menu bar.

     

    Click on your initials/profile pic and you'll find the preferences option.

     

    Let me know how that goes.

7 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey dpell, thanks for joining our Community.

     

    I assume you're referring to screenshots on your computer and not your phone, right?

     

    If so, you should be able to find the preferences, after clicking on the Dropbox icon in your system tray/menu bar.

     

    Click on your initials/profile pic and you'll find the preferences option.

     

    Let me know how that goes.

  • dpell's avatar
    dpell
    Explorer | Level 4
    3 years ago

    Thank you Hannah...you solved my problem!

    I was trying to find that preference on the Dropbox site directly or via the icon in my Mac dock.

     

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome news dpell!

     

    If you need anything else, give us a shout! 😊

  • TomDel1's avatar
    TomDel1
    New member | Level 2
    3 years ago

    Same question preferences didn't address saving screenshots.  I never selected this option.  I want to return saving screenshots to my pictures file.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi TomDel1, sorry to hear you're having issues with this.

     

    Can you send us a screenshot of the options you get in the app's preferences under the Backups tab?

  • luchinos's avatar
    luchinos
    New member | Level 2
    3 years ago

    Good morning, with the new version of Dropbox desktop 185.4.6054 it is no longer possible to take screenshots by pressing the Print System button.

    "Share screenshots using Dropbox" is flagged in the Settings Backup tab.
    Best Regards
    Luca

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