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STaber's avatar
STaber
Helpful | Level 5
3 years ago
Solved

Unable to stop Mac Backup 'to manage these settings, sign in on the same computer'...

I have two Macs.... iMac and MacBook. I have dropbox set up on both, and a backup setup on both.

 

I am able to manage the MacBook backup...on the MacBook. But the iMac backup I get the message 'To manage these settings, sign in on the same computer you used to start the backup'.... and I get that message on both Macs.... I have no way to disable this backup?

 

My iMac backup seems to be constantly chugging away and affects my daily upload. I am fed up with it and just want to kill off the Dropbox Backup feature

 

Any help much appreciated.

 

 

Dropbox Backup
  • STaber's avatar
    STaber
    3 years ago
    I tried everything. Ended up uninstalling and reinstalling the Mac app. Seems to have broken the endless loop of trying to backup and not uploading files. I will steer clear of backups for a while I think

5 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi STaber, thanks for bringing this to our attention.

     

    Just for confirmation, trying to disable the backup for the iMac, from the iMac itself, results in the same message?

     

    This will help me to assist further!

  • STaber's avatar
    STaber
    Helpful | Level 5
    3 years ago

    Hi,

     

    Yes I have setup a backup on the iMac. It seems to be constantly 'backing up' all the time causing my day to day files to sometimes take hours if not days to sync up. I have resorted to either using another computer or using a web browser just to get my files uploaded.

     

    When I go to manage the backup on the iMac I get the message 'to manage these settings, sign in on the same computer' it is obviously the same computer I set the backup up with, so I currently have no way to stop the backup.

  • STaber's avatar
    STaber
    Helpful | Level 5
    3 years ago
    I tried everything. Ended up uninstalling and reinstalling the Mac app. Seems to have broken the endless loop of trying to backup and not uploading files. I will steer clear of backups for a while I think
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If you need anything else, we'll be one post away STaber! 

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