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adebyrne's avatar
adebyrne
New member | Level 2
3 years ago

What is this Sync Status

  Every 20 seconds - it's doing me head in I can't seee what its trying to do   Adrian
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the screenshot! Can you try killing these processes, and let me know if there’s a difference?

 

Also, as per the notification above, did you try to make a copy of files that were online-only on Dropbox, without making them available offline first? If yes, then this is quite possibly what triggered this message.

Christinasilk's avatar
Christinasilk
Helpful | Level 5
2 years ago

Hi I am also having this problem. It seems to occur when I have One Drive (that I need for my work) open as well.  Any suggestions?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Christinasilk, welcome to our Community! 

     

    If you were able to isolate that this happens when you use OneDrive -which is kind of expected to have issues when you use two cloud providers- then I'd suggest you try to use them individually. 

     

    What I mean is that you can close OneDrive when you sync content to Dropbox, sync the files you need, open or edit them with us, and then open OneDrive and vice versa. 

     

    I hope this helps! 

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