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Forum Discussion
mgambrell
2 years agoCollaborator | Level 9
"Which of the following features does Dropbox offer?" pop-up survey window has taken over my monitor
This just appeared on top of my monitor. I require an apology and an oath that this will never happen again. If you don't know why this makes me upset, then ask around the office until you find someo...
watereero
2 years agoExplorer | Level 4
Is this malware or an official dropbox thing ?
mgambrell
2 years agoCollaborator | Level 9
It's official dropbox spam.
- Megan2 years ago
Dropbox Community Moderator
Hey mgambrell, happy Monday!
I checked with our Team, and this is a Dropbox-generated survey that you can either respond to or close as you please.
If you close it out, it most likely won't appear again.
I hope this clarifies!
- mgambrell2 years agoCollaborator | Level 9
"Most likely"? It won't ever appear again because you've sacked those responsible for spawning it in the first place, right?
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