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gpete1977's avatar
gpete1977
Explorer | Level 4
3 years ago
Solved

Why are certain people listed as my Contacts?

Hello, Why would these 3 people be listed as Contacts for my Account? Also why does it show that they viewed my recently downloaded Tax Returns that I shared to my Tax Accountant?

 

Cameron [removed]
[removed]

Account Executive at [removed]


Tina [removed]
[removed]

Account Executive at [removed]

 

Summer [removed]
[removed]

Director of Sales at [removed]

 

Look forward to anyone's response.

 

Thank You

 

[personal info removed per the Dropbox Community Guidelines]

  • Hey gpete1977, sorry to jump in here, but I just want to mention that these names are not real people or accounts whatsoever. They show up the first time you navigate to the DocSend page.

     

    They act like placeholders of real people (as an example) if you were to use DocSend to send a doc of yours for collaboration via DocSend.

     

    This is also why their email addresses aren't working.  

    I hope this helps clarify matters and please let us know if you have any follow up questions. 

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  • gpete1977's avatar
    gpete1977
    Explorer | Level 4
    3 years ago

    Not to be a Smart Alec, however I guess  my Follow-up question is why show within your website that 3 Fake people have viewed my Files, thereby alarming a Novice like me?

    Again, my sincere Thanks for everyone responding back to me until I seem to have gotten a valid response from Walter.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    We understand your concern, gpete1977, so I'll make sure to pass your feedback along to our team.

     

    If you have any other questions, please let us know.

     

    Have a great day!

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