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Why was my account disabled?
Company account with email (like email Dropbox of me) has been disabled from Saturday, July 11, 2020.
Dropbox hasn't emailed notification?
This account is used for business.
Please help me!
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Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
Yes, it seems they are arbitrarily closing accounts , I have been a customer for years, I have an annual paid subscription with at least three months left. Then suddenly on Friday ZAP! my account was disabled with no warning whatsoever!
It is certainly way short of "best business practice"!!
it's really worrying. I've been using Dropbox for over ten years and it has never happened to me. Now, without any communication, I find myself without access to all the folders shared by my customers and with all the sites I manage that give errors on the automatic backups they performed on Dropbox. Fortunately my files are also locally on my pc and I have not lost them but the way in which they deactivated my Pro account without warning is to be reported.
