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Why was my account disabled?
Company account with email (like email Dropbox of me) has been disabled from Saturday, July 11, 2020.
Dropbox hasn't emailed notification?
This account is used for business.
Please help me!
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Hi toannguyen2020; thanks for joining our Community!
As we won't be able to help much with account specific inquiries through this platform, I'd suggest using an incognito window while NOT logged into any Dropbox account to contact our support team through this form so we can look further into this.
Let me know if you have any more questions.
That is very unfortunate, I am sorry to hear that. I did wonder if there was a TOS issue, but I checked their Terms of Service which are very vague, and I can't see anything there that I could have violated. However, I will have to wait and see.
Also, there is no warning about reviewing the TOS when you set up the agreement, do they not have a duty of care to do so if you could risk losing everything
The maddening thing is that they actively encourage you to put everything on Dropbox, to "save space", so many people will not have made back ups. That is NOT good practise if they have such a ruthless moderation policy.
Good luck
Careful what you say on here. The mods will spam block you.
Thank you, I didn't mean to speak out of turn, I am just quite distressed by the situation
- Yeah man I feel your pain. I just hit 90 days and have never gotten more then an automated response. It's really disappointing to loose years of family photos when you have been a loyal customer and know you didn't violate any TOS.
