Forum Discussion

ad257899's avatar
ad257899
New member | Level 2
2 years ago

Will removing a synced device from my account delete the files that were connected with it?

Hello,    When accessing DropBox on my mobile phone, it asked me to remove a synced device. I removed a phone that I had connected to my account 3 years ago that is no longer in use. When removin...
Account Settings
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
ad257899 wrote:

When removing that phone from being synced, does it remove all the photos that were connected with it? Or just photos that would be synced from that point forward? 

It doesn't remove any files from your account or the device being removed. The device won't be able to access the account until you sign back in to Dropbox on it.

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!