Forum Discussion

martin wendelin's avatar
martin wendelin
New member | Level 1
1 year ago

6-digit code not sent - want to find out if account still exists

hello, i have another old account - mail adress and password existing - but if i wanna login an it says the system will send a 6-digit confirmation code, i do not receive on. is there a way of ch...
account access
security
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for checking, Martin.

In that case, can we send you an email, so we can take a closer look into this?

martin wendelin's avatar
martin wendelin
New member | Level 1
1 year ago

hello - yes - you can send me an email. which adress would you like - the one connected to the account? can we do that via PM

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