Forum Discussion

itdrop's avatar
itdrop
Explorer | Level 3
6 months ago

A fake Dropbox account was created using a similar email address of our colleagues

Can we request the email address (can provide) to be suspended or deleted asap as being used to spam all contacts in our colleagues contact list!
account access
Account Settings
security
itdrop's avatar
itdrop
Explorer | Level 3
6 months ago

Hi Jay, I have reported to abuse@dropbox.com again. to mention the emails being delivered today begin Reminder...therefore not sure if this an automated email when a file has not been opened. Do you require anything from us as proof the Dropbox account being misused for illegitimate purposes? This will hopefully speed up any action needed to be taken. Thanks

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

If you have any additional information or proof that you wish to provide, you can submit it as a reply to the email you received when you contacted the abuse@dropbox.com address for the team to look into it further.

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