Forum Discussion

itdrop's avatar
itdrop
Explorer | Level 3
6 months ago

A fake Dropbox account was created using a similar email address of our colleagues

Can we request the email address (can provide) to be suspended or deleted asap as being used to spam all contacts in our colleagues contact list!
account access
Account Settings
security
itdrop's avatar
itdrop
Explorer | Level 3
6 months ago

Hi Jay, I reported the email around 12pm today and yet to have a response back? Once I have a response I can reply with additional information in order to provide proof. Can you see if you can push along the ticket asap please or kindly get in touch. Thanks 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Thanks for the info. It can take time to receive a response from the team, so we'd recommend waiting for at least 24 hours for the team to respond to your message.

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