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Forum Discussion
itdrop
6 months agoExplorer | Level 3
A fake Dropbox account was created using a similar email address of our colleagues
Can we request the email address (can provide) to be suspended or deleted asap as being used to spam all contacts in our colleagues contact list!
itdrop
6 months agoExplorer | Level 3
Hi Jay, it has been more than 24hrs now I understand the team may be busy but can do with this looking into as soon as possible please. Thanks
Jay
Dropbox Community Moderator
6 months agoThanks for the info, I've sent you an email, please could you reply to it when you get a chance?
In the meantime, if there's anything else we can assist with, feel free to reply back here.
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